SYSTEMS ADMINISTRATOR, SENIOR
Job Description
Excellent fringe benefit package includes a pension, medical, dental, vision, EAP (employee assistance plan) and life insurance for employee and eligible dependents, and income protection. Voluntary plans include supplemental life insurance, Flexible Spending Accounts, 403b and 457 Deferred Compensation Accounts. Classified employees also receive vacation, 12 sick leave days and 20 paid holidays.
POSITION SUMMARY
The Systems Administrator, Senior reports to the Executive Director of ITSS (Information Technology Support Services) at the District Office. The work schedule is 12 months per year; Monday – Friday; 8:00 a.m. to 5:00 p.m.
This position is represented by the California School Employees Association (CSEA), Chapter 363.
POSITION PURPOSE
Under general direction of an assigned administrator, performs advanced senior technical duties as a professional staff member for the installation, maintenance, security and administration activities related to information systems, servers and database functions within the ITSS Department; provides cross-functional support and backup as assigned.
DISTINGUISHING CHARACTERISTICS
The Senior Systems Administrator is a senior level, non-managerial professional, fully functional in all aspects of the assigned field. Positions at this level serve as a senior technical resource providing advanced technical support, systems analysis and solutions to assigned functional area. The Senior Systems Administrator works on moderately to highly complex projects for ITSS requiring complex systems analysis and creative problem solving skills.
KEY DUTIES AND RESPONSIBILITIES:
1. Perform information systems analysis, design and implementation.
2. Perform virtual and physical server installation, configuration, maintenance, software updates, documentation and support.
3. Administer application installation, maintenance, software updates, user account management, documentation and support.
4. Schedule and perform system maintenance to ensure high availability of all components of the District’s database environment.
5. Monitor and maintain network and server performance, security and troubleshooting.
6. Support identity management infrastructure and troubleshooting.
7. Participate in disaster recovery and business continuity planning and implementation. Ensure redundancy and stability for all critical systems and data protection, backup and recoverability for all supported systems.
8. Use Information Security best practices to harden servers and network applications.
9. Communicate with ITSS staff and end users at both colleges; provide information or communicate issues and concerns to senior management
10. Work with other ITSS staff to maintain system and network operations; research and implement new technologies as they pertain to educational institutions.
11. Administer, maintain, and configure servers for VoIP telecommunications systems.
12. Coordinate with consultants and vendors on the installation, configuration, and support of new servers and data tools.
13. Participate in the administration of Microsoft Exchange online in Office 365 with a hybrid premise infrastructure.
14. Support student information system database and related systems.
15. Provide secondary cross-functional backup for other technical staff as assigned such as database administrator and basic network engineering tasks.
16. Install and maintain hardware and software products and operating systems.
17. Develop and maintain network interface of servers on the District network.
18. Create and maintain software and hardware inventories.
19. Provide support to end users for escalated help desk requests.
20. Assist management in evaluating new hardware and software products and in designing new systems.
21. Perform other duties related to the position as assigned.
EMPLOYMENT STANDARDS
Knowledge of:
1. Physical and VMWare virtualized server environments.
2. Microsoft Exchange Online (Office 365) and Windows Server Environments.
3. Database concepts, design and processing techniques.
4. Principles of VoIP systems.
5. Enterprise level backup procedures software and procedures.
6. Hardware and software installation procedures.
7. Principles of host/server operating systems.
Skills and Ability to:
1. Perform advanced systems and database administration.
2. Apply the principles and concepts listed above.
3. Educate end users as needed to facilitate troubleshooting and use of technology to perform their work.
4. Analyze and develop logical solutions to problems.
5. Communicate effectively and tactfully in both oral and written form.
6. Establish and maintain cooperative and effective working relationships with others.
7. Install, maintain and administer operating systems and application servers.
The Systems Administrator, Senior reports to the Executive Director of ITSS (Information Technology Support Services) at the District Office. The work schedule is 12 months per year; Monday – Friday; 8:00 a.m. to 5:00 p.m.
This position is represented by the California School Employees Association (CSEA), Chapter 363.
POSITION PURPOSE
Under general direction of an assigned administrator, performs advanced senior technical duties as a professional staff member for the installation, maintenance, security and administration activities related to information systems, servers and database functions within the ITSS Department; provides cross-functional support and backup as assigned.
DISTINGUISHING CHARACTERISTICS
The Senior Systems Administrator is a senior level, non-managerial professional, fully functional in all aspects of the assigned field. Positions at this level serve as a senior technical resource providing advanced technical support, systems analysis and solutions to assigned functional area. The Senior Systems Administrator works on moderately to highly complex projects for ITSS requiring complex systems analysis and creative problem solving skills.
KEY DUTIES AND RESPONSIBILITIES:
1. Perform information systems analysis, design and implementation.
2. Perform virtual and physical server installation, configuration, maintenance, software updates, documentation and support.
3. Administer application installation, maintenance, software updates, user account management, documentation and support.
4. Schedule and perform system maintenance to ensure high availability of all components of the District’s database environment.
5. Monitor and maintain network and server performance, security and troubleshooting.
6. Support identity management infrastructure and troubleshooting.
7. Participate in disaster recovery and business continuity planning and implementation. Ensure redundancy and stability for all critical systems and data protection, backup and recoverability for all supported systems.
8. Use Information Security best practices to harden servers and network applications.
9. Communicate with ITSS staff and end users at both colleges; provide information or communicate issues and concerns to senior management
10. Work with other ITSS staff to maintain system and network operations; research and implement new technologies as they pertain to educational institutions.
11. Administer, maintain, and configure servers for VoIP telecommunications systems.
12. Coordinate with consultants and vendors on the installation, configuration, and support of new servers and data tools.
13. Participate in the administration of Microsoft Exchange online in Office 365 with a hybrid premise infrastructure.
14. Support student information system database and related systems.
15. Provide secondary cross-functional backup for other technical staff as assigned such as database administrator and basic network engineering tasks.
16. Install and maintain hardware and software products and operating systems.
17. Develop and maintain network interface of servers on the District network.
18. Create and maintain software and hardware inventories.
19. Provide support to end users for escalated help desk requests.
20. Assist management in evaluating new hardware and software products and in designing new systems.
21. Perform other duties related to the position as assigned.
EMPLOYMENT STANDARDS
Knowledge of:
1. Physical and VMWare virtualized server environments.
2. Microsoft Exchange Online (Office 365) and Windows Server Environments.
3. Database concepts, design and processing techniques.
4. Principles of VoIP systems.
5. Enterprise level backup procedures software and procedures.
6. Hardware and software installation procedures.
7. Principles of host/server operating systems.
Skills and Ability to:
1. Perform advanced systems and database administration.
2. Apply the principles and concepts listed above.
3. Educate end users as needed to facilitate troubleshooting and use of technology to perform their work.
4. Analyze and develop logical solutions to problems.
5. Communicate effectively and tactfully in both oral and written form.
6. Establish and maintain cooperative and effective working relationships with others.
7. Install, maintain and administer operating systems and application servers.
EDUCATION AND EXPERIENCE
1. Bachelor’s degree with a major emphasis in computer science, data systems or a related field.
2. Four years of experience installing and maintaining server hardware and software, including direct combined experience with maintenance and administration of Windows Servers in a virtualized server environment.
1. Bachelor’s degree with a major emphasis in computer science, data systems or a related field.
2. Four years of experience installing and maintaining server hardware and software, including direct combined experience with maintenance and administration of Windows Servers in a virtualized server environment.
Licenses and Requirements:
1. Possession of a valid California driver’s license is required.
1. Possession of a valid California driver’s license is required.
- Demonstrated sensitivity, knowledge and understanding of the diverse academic, socioeconomic, gender identity, sexual orientation, cultural, disability, and ethnic background of groups historically underrepresented, and groups who may have experienced discrimination.
- Success integrating diversity as appropriate into the major duties outlined in the job description and in the duties listed in the District’s hiring policy; or demonstrated equivalent transferable skills to do so.
1. Bilingual abilities, desirable.
For positions that require a degree or coursework:
Degree(s) must have been awarded by a college or university accredited by an accrediting body recognized by the U.S. Council on Post-Secondary Accreditation and/or the U.S. Department of Education.
All degrees and credits earned outside of the United States must have a U.S. evaluation (course by course) of the transcripts and must be submitted with the application.
Degrees earned outside of the U.S. without a U.S. credential evaluation attached, will not be considered.
Degree(s) must have been awarded by a college or university accredited by an accrediting body recognized by the U.S. Council on Post-Secondary Accreditation and/or the U.S. Department of Education.
All degrees and credits earned outside of the United States must have a U.S. evaluation (course by course) of the transcripts and must be submitted with the application.
Degrees earned outside of the U.S. without a U.S. credential evaluation attached, will not be considered.
Environment
1. Work is performed primarily in a standard office setting with frequent interruptions and distractions; extended periods of time viewing computer monitor.
Physical Demands
1. Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.
1. Work is performed primarily in a standard office setting with frequent interruptions and distractions; extended periods of time viewing computer monitor.
Physical Demands
1. Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.
The District is represented by dedicated and talented employees who are passionate about providing our student population with the best educational experience possible. The District recognizes that cultural diversity in the academic environment promotes academic excellence; fosters cultural, racial and human understanding; provides positive roles models for all students, and creates an inclusive and supportive educational and work environment for its employees, students, and the community it serves.
As of Fall 2022, with enrollment of approximately 14,400 students per semester, and an extremely diverse student population (Latinx 48%, Black/African-American 4%, Asian/Pacific Islander 31%, American Indian/Native American 0.3%, White/Caucasian 9%) attaining educational goals reflecting 56% – Transfer to a 4-Year College/ University, the District’s emphasis on student success makes it a recognized educational leader in the State.
The District encourages a diverse pool of applicants to serve as colleagues to an existing diverse classified staff consisting of 42% Latinx, 28% Asian/Pacific Islander, 5% Black/African American, 1% American Indian/Native American, 18% White/Caucasian, as well as encouraging applications from all qualified, outstanding applicants.
As of Fall 2022, with enrollment of approximately 14,400 students per semester, and an extremely diverse student population (Latinx 48%, Black/African-American 4%, Asian/Pacific Islander 31%, American Indian/Native American 0.3%, White/Caucasian 9%) attaining educational goals reflecting 56% – Transfer to a 4-Year College/ University, the District’s emphasis on student success makes it a recognized educational leader in the State.
The District encourages a diverse pool of applicants to serve as colleagues to an existing diverse classified staff consisting of 42% Latinx, 28% Asian/Pacific Islander, 5% Black/African American, 1% American Indian/Native American, 18% White/Caucasian, as well as encouraging applications from all qualified, outstanding applicants.
EQUAL OPPORTUNITY EMPLOYER STATEMENT:
San José-Evergreen Community College District is an Equal Opportunity Employer committed to nondiscrimination on the basis of ethnic group identification, race, color, language, accent, immigration status, ancestry, national origin, age, gender, gender identity, religion, sexual orientation, transgender, marital status, veteran status, medical condition, and physical or mental disability consistent with applicable federal and state laws.
CONTACT:
Employment Services,
Human Resources, SJECCD
40 S. Market Street, San Jose, CA 95113
Phone: (408) 270-6414
Email: hremploymentservices@sjeccd.edu
Employment Website: https://sjeccd.peopleadmin.com
District Website: www.sjeccd.edu
APPLICATION PROCEDURES:
San José-Evergreen Community College District is an Equal Opportunity Employer committed to nondiscrimination on the basis of ethnic group identification, race, color, language, accent, immigration status, ancestry, national origin, age, gender, gender identity, religion, sexual orientation, transgender, marital status, veteran status, medical condition, and physical or mental disability consistent with applicable federal and state laws.
CONTACT:
Employment Services,
Human Resources, SJECCD
40 S. Market Street, San Jose, CA 95113
Phone: (408) 270-6414
Email: hremploymentservices@sjeccd.edu
Employment Website: https://sjeccd.peopleadmin.com
District Website: www.sjeccd.edu
APPLICATION PROCEDURES:
Interested applicants MUST SUBMIT ONLINE ALL of the following materials by the First Review Date/Closing Date as listed on the job announcement. Applications received after the First Review Date will only be forwarded to the hiring committee at their request.
1. A completed online San José-Evergreen Community College District APPLICATION.
2. A COVER LETTER (Stating how you feel you meet the qualifications as outline in the job announcement).
3. A current RESUME/CURRICULUM VITAE
4. TRANSCRIPT – (If Required) If a degree is listed as a requirement, transcripts (Not Diplomas) MUST INCLUDE confer or award date of stated degree. Unofficial transcripts will be accepted; however if the position is offered, official transcripts will be required prior to employment. If the transcripts or degrees are from outside of the United States, an official certification of equivalency to U.S. degrees by a certified U.S. credential review service (course by course of the transcripts) MUST also be submitted. (See below for a list of suggested services that provide foreign degree equivalency evaluation to U.S. degrees).
2. A COVER LETTER (Stating how you feel you meet the qualifications as outline in the job announcement).
3. A current RESUME/CURRICULUM VITAE
4. TRANSCRIPT – (If Required) If a degree is listed as a requirement, transcripts (Not Diplomas) MUST INCLUDE confer or award date of stated degree. Unofficial transcripts will be accepted; however if the position is offered, official transcripts will be required prior to employment. If the transcripts or degrees are from outside of the United States, an official certification of equivalency to U.S. degrees by a certified U.S. credential review service (course by course of the transcripts) MUST also be submitted. (See below for a list of suggested services that provide foreign degree equivalency evaluation to U.S. degrees).
Note: Some positions may require additional documents and/or certificates, in addition to the items listed above. Please refer to the job announcement.
OTHER APPLICANT INFORMATION:
1. Only complete application materials will be considered. No exceptions.
1. Only complete application materials will be considered. No exceptions.
2. Letters of Recommendation are NOT required and will not be forwarded to the hiring committee.
3. Upon hire the successful candidate must provide the required documents of identity and authorization to work and attest he/she is authorized to work in the United States.
4. Application materials become the property of the District and will not be returned or duplicated.
5. Travel expenses to attend the interview are the responsibility of the candidate.
6. Meeting the minimum qualifications does NOT assure an interview.
7. The District may re-advertise, delay, choose not to fill the position, or choose to fill more than one position.
Suggested services that provide foreign degree equivalency evaluation to U.S. degrees:
World Education Services
Website: www.wes.org
Website: www.wes.org
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